Frequently Asked Questions
Everything you need to know about our farm-to-face skincare.
Are Farmacy Beauty products cruelty-free?
Yes, we are proudly Leaping Bunny certified. We never test our products or ingredients on animals, and we do not sell in countries where animal testing is required by law.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also view your order status by logging into your account on our website.
What is your return policy?
We want you to love your glow! If you are not satisfied, we accept returns for products purchased on our site within 30 days of receipt. Please note that original shipping fees are non-refundable.
Are your products formulated without parabens and sulfates?
Absolutely. All Farmacy products are formulated according to our 'Clean' standards, meaning they are free of parabens, sulfates, phthalates, mineral oil, and synthetic fragrances.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times vary depending on the destination.
How should I store my Farmacy products?
To maintain the potency of our farm-sourced ingredients, we recommend storing your products in a cool, dry place away from direct sunlight and ensuring lids are tightly sealed after each use.